Feedback on outcome of posts requesting help is common courtesy

[bonno]

Hi Forum members
I have conducted a sample of posts over the past six months requesting help/information on possible causes of faults experienced with their car, in particular the later model Alfas. In a majority of cases there has been NO feedback on whether the problem was fixed, nor details of what had fixed the problem. This type of information is just one of the benefits of the forum, thus helping other or future owners in maintaining their beloved Alfa. I sometimes question whether it is a waste of time and effort in providing responses to such posts
Regards
bonno

[Bruce Fowler]

Bonno,

What you want the world to stop and say thank you, I share your frustration and long for the time when our societies were ethical and polite.

So may i say thank you as i find reading your comments and those of other most informative ever if I don't have a particular issue,

At least I can escape from today's madness by going for a drive in my 159 were the world is a beautiful place.

[carlo rossi]

I have to agree with BOnno
iT would seem that as soon as they solve the issue
they dont want to know you anymore
in Fact I think these are the same people that i went to school with
If you could post the outcome it does help other to determine the right path'
SO instead of just taking give something back

[bonno]

Hi Bruce
You have missed my point entirely, I am not after any thanks or any of that type of sh..  I am just too old for that. The point I am trying to make is if you ignore the fact and we except this as the norm, then the information conveyed on the forum is absolutely useless. I would expect that any knowledge and experience conveyed is a gesture of good will and provide other owners the means by which to resolve the issue in the future. Sorry for being so blunt, but I will definitely be considering whether I am wasting my time or not to any future responses.
Cheers
bonno

[Mick A]

[ugame]

Hi Forum members
I have conducted a sample of posts over the past six months requesting help/information on possible causes of faults experienced with their car, in particular the later model Alfas. In a majority of cases there has been NO feedback on whether the problem was fixed, nor details of what had fixed the problem. This type of information is just one of the benefits of the forum, thus helping other or future owners in maintaining their beloved Alfa. I sometimes question whether it is a waste of time and effort in providing responses to such posts
Regards
bonno

Here here!

This happens on MOST forums sadly.

I myself, while not perfect, always try to return and update threads, even if the solution was "it was the floor mat....again" lol.

Sadly not everyone sees the world like we do, and I agree that a thread without a confirmed solution is useless to future users.

I'd even go so far as to say that I'd like to see a "resolved and locked" feature, so that the LAST post in a thread IS the solution, and the thread is locked to stop further chat and banter making it hard to find the "end".

[bazzbazz]

Mick, you just made my day.       

[Citroënbender]

Taking a slightly broader view on posts offering advice, support, assistance. 

It's a form of giving. I'd argue that giving should always be within one's means; if it takes away (whether it be time, money, effort, emotion) from the giver more than is sustainable, fair or appropriate - it's too much. 

While it would be nice if people wrapped up a thread they started, I accept that it may not happen.  Closing a "resolved" thread is potentially a risky call as it makes amendments or updates by others, difficult - for example, a previously unavailable part may enter reproduction, a diagnosis can be overturned, or a recommended service item is discontinued.