Author Topic: Good news story re Alfa warranty  (Read 231 times)

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NigelC

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Good news story re Alfa warranty
« on: May 18, 2020, 09:18:24 AM »
So often the good news fails to get aired so I offer this story: My 2017 Giulia Veloce is fitted with the optional Harman Kardon stereo which gives stunning sound. However, when it was fitted by a drunk 12 year old with a blunt knife the dash pad was damaged. Apart from unsightly cut edges near the speakers, the pad started to curl upwards, displaying the ugly cut lines to anyone who looked through the windscreen.
I asked my friendly dealer (Gulson Canberra - I don't have a 'dealer' in the Hollywood sense)  and he approached Alfa who have a greed to replace the dash pad in July. Good service and thanks to all involved.
Current 2017 Giulia Veloce - Red
Current 1979 Alfa GTV - Ivory (Gp S racer)
Past 2007 Alfa 159 2.2 JTS Rubino Red
Past 2003 Alfa 156 2.0 JTS Red
Past 1979 Alfa GTV Red/Rust

bazzbazz

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Re: Good news story re Alfa warranty
« Reply #1 on: May 18, 2020, 01:33:31 PM »
I don't have a 'dealer' in the Hollywood sense

Suuuure you don't . . . suuure.  ;) ;)
ON THE SPOT ALFA
Mobile Alfa Romeo & Fiat Diagnostic/Repair/Maintenance & Servicing
Brisbane & Gold Coast
0405 721613

2004 Alfa 156 2.0 JTS Sportwagon (Patty)
2000 Alfa 156 2.0 TS Selespeed with Sports Pack
(Eibach 2.5 Lowering Springs)
(Bilstein Sports Dampers )

Craig_m67

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Re: Good news story re Alfa warranty
« Reply #2 on: May 18, 2020, 02:52:38 PM »
Gulsons was always the number 1 dealer
'66 Duetto (lacework of doom)
'73 1600 GT Junior (ensconced)
'03 156 1.9JTD Sportwagon (daily driver)

kaleuclint

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Re: Good news story re Alfa warranty
« Reply #3 on: May 23, 2020, 12:28:38 PM »
939s are notorious for having a gap of a couple of millimetres in the passenger side of the centre console between the top and the side 'liner'.  Many might consider this minor, and it's probably due to RHD being an afterthought.  To me it just screamed "lack of quality" detracting from joy of ownership.  To their credit FCA replaced and refitted under warranty, and I scored a luggage net fitted to the replacement.  Sometimes they DO get it right!
2011 159 ti 1750TBi